Supporting Staff: The Importance of Empathy and Communication

Supporting a staff member through their first time facilitating can be a fulfilling and rewarding experience for both the facilitator and you. It is important to approach the situation with a positive attitude and an open mind, assuring the staff member that it is okay to make mistakes and that there is support available.

Giving clear and concise feedback throughout the session is also important. The facilitator should be attentive and present throughout the facilitation, providing constructive feedback immediately while highlighting positive aspects and suggesting improvements in a supportive and positive manner.

It is also crucial to help the staff member remain calm and composed before and during the session. Encouraging deep breaths, pauses when necessary, and maintaining connections with the audience can help them stay focused.

Lastly, supporting a staff member through their first time facilitating is about building a strong and supportive working relationship with the staff member. This helps them build confidence and develop their skills, and is essential for professional growth.

In conclusion, supporting a staff member through their first time facilitating is a valuable experience that highlights the importance of empathy, patience, and effective communication in the workplace. As colleagues, we have a responsibility to help each other grow and succeed, and supporting a staff member through their first time facilitating is just one way to achieve this.